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THE
EVOLUTIVE AND SCALABLE SOLUTION FOR LARGE ORGANISATIONS
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Overview
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Voxplorer
Receptionist™ Corporate
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Recognise up to 25,000 entries (proper names, departments
and call reasons);
- Answer in up to 8 languages;
- Take up to 32 incoming calls simultaneously;
- Work as internal & external directory;
- Easily integrate into existing PABX, IVR and call center
infrastructure;
- Fast and easy installation;
- Propose alternate options if called party is not available;
- Outsourced maintenance;
- Run on industrial PC & telephony board;
- Detect ambiguities
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Options
Ambiguity
resolution. Voxplorer Receptionist™ Enterprise detects
ambiguities when more than one person has the same name or when
different entries have identical phonetic transcriptions; ambiguities
are resolved by proposing the different alternatives to the caller;
Automated
Directory Updates. If a central directory already exists in
the organisation, this options allows to connect Voxplorer Receptionist™ Enterprise internal database to
connect and synchronnise with this directory. This option applies for standard databases
such as Lotus Domino and Microsoft Active Directory.
IVR-ACD-CRM-CALL CENTER integration. Voxplorer Receptionist™ Corporate can be integrated in all existing telephony
infrastructure to enhance telephony policy as a whole.
Brochure
Download
the
Voxplorer Receptionist™ brochure
in PDF format (requires Adode Acrobat Reader
).
More
information
Do
not hesitate to contact us at sales@ubicall.com
in order to get more detailed information.
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